Benefits | SMEs |
Mean ± SD | |
Reduced in cost for order processing | 1.82 ± 0.616 |
Reduced time in delivery | 1.84 ± 0.603 |
Improved customer service | 1.90 ± 0.588 |
Stock/inventory reduction | 1.92 ± 0.577 |
1: Strongly Agree 2: Agree 3: Neutral 4: Disagree 5: Strongly Disagree |